Contents
1. Introduction
GroomVerify (“we”, “us”, “our”), operated by GreatMinds Fintech Private Limited, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform at groomverify.com. By using the Service, you consent to the practices described in this policy.
2. Information We Collect
We collect the following types of information:
a) Information You Provide
- Account details: name, email address, phone number
- Verification request details: groom’s name, identification documents, address details
- Payment information processed securely through our payment partners
- Communication records when you contact our support team
b) Automatically Collected Information
- Device information (browser type, operating system)
- IP address and approximate location
- Usage data (pages visited, time spent, interactions)
- Cookies and similar tracking technologies
3. How We Use Your Information
- To process and deliver verification reports
- To create and manage your account
- To communicate with you about your requests and provide customer support
- To process payments and send transaction notifications
- To improve our platform, services, and user experience
- To comply with legal obligations and enforce our terms
- To detect and prevent fraud or unauthorized access
5. Data Security
We implement industry-standard security measures including end-to-end encryption, secure servers, access controls, and regular security audits to protect your personal data. While we strive to protect your information, no method of electronic transmission or storage is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time, subject to legal retention requirements.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for data processing
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at hello@groomverify.com.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
10. Children’s Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Continued use of the Service after changes constitutes acceptance.
12. Contact Us
If you have questions or concerns, contact us at hello@groomverify.com or write to us at Pune, Maharashtra, India.
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